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All client assessments are firstly completed over the phone. Please book a Telephone Consultation appointment online or via Reception on 01582 497070 Urgent Assessment Appointments Let us know if any of the below apply to you, as you may need an urgent appointment: Sexual assault (within the last 7 days) Emergency contraception required PEPSE required Under 16 years old
The OK2B Project is for members of the Lesbian, Gay, Bisexual, Transgender + questioning community aged 13-19 years old. It aims to develop a peer-mentoring programme as well as offering a youth friendly space where young people can feel safe and can use other services. Young people receive 1-2-1 support in schools or at Tokko. They are also given the chance to be the voice of the young LGBTQ+ community in Luton and surrounding areas. We are working with youth steering group and are delivering anti-homophobic bullying assemblies in High Schools and Colleges across Luton. E-mail: email@example.com Phone number: 01582 544990 TOKKO accepts self-referrals from young people as well as referrals from parents and professionals such as GP’s, schools, health services, youth workers and social workers.
MindOut is a mental health service run by and for lesbians, gay, bisexual, trans, and queer people.
Mindout recognises that our communities are wonderfully diverse and welcome all LGBTQ+ people including those who identify as asexual, aromantic, pansexual, non-binary, genderqueer, genderfluid and intersex.
Mindout is open most weekdays 17:30-19:30, and weekends 14:00-16:00 for LGBTQ Mental Health Information and Support.
01273 234839 firstname.lastname@example.org
Opening Doors is the largest UK charity providing activities, events, information and support services specifically for lesbian, gay, bisexual, trans, queer, non-binary or gender fluid (LGBTQ+) people over 50. We are a membership organisation providing regular social opportunities and events to help develop networks, communities and create friendships for LGBTIQ+ people, aged over 50.
0207 183 6260
AKT supports LGBTIQ+ young people aged 16-25 in the UK who are facing or experiencing homelessness or living in a hostile environment. They support young people into safe homes and employment, education or training, in a welcoming and open environment that celebrates LGBTIQ+ identities. 020 7831 6562
At Switchboard we provide an information, support and referral service for LGBTIQ+ communities – and anyone considering issues around their sexuality and/or gender identity.
0300 330 0630
Open 10:00-22:00 every day
Schools OUT UK is an education charity that began life as The Gay Teachers Association in 1974. Our overarching goal is to make our schools and educational institutions safe spaces for our Lesbian, Gay, Bisexual and Trans (LGBT) communities as teachers, lecturers and trainers; as pupils and students; as parents; as teaching and learning support staff; as site-officers, catering and cleaning staff; and as headteachers, managers and governors. There is no other organisation that supports such a wide community in attaining such a wide, yet simple overarching goal. email@example.com
LGBT Foundation exists to support the needs of the diverse range of people who identify as lesbian, gay, bisexual and trans. We believe in a fair and equal society where all LGBT people can achieve their full potential. #EqualityWins underpins much of what we do and we aim to be; ‘here if you need us.’ Throughout all of our work, we support LGBT people to increase their skills, knowledge and self-confidence to improve and maintain their health and wellbeing.
Tel: 0345 3 30 30 30
Galop is the UK’s LGBT+ anti-abuse charity. We work with and for LGBT+ victims and survivors of interpersonal abuse and violence.
LGBTIQ+ Domestic Abuse Helpline 0800 999 5428
LGBTIQ+ Hate Crime Helpline 020 7704 2040
LGBT Bedfordshire, wellbeing is at the forefront of what we’re working together towards. Our programmes and activities are designed to be a catalyst that helps members of our community reach their goals and fulfil their potential. Join us in bringing about positive change.
We are a safe and inclusive space for adults who identify as transgender, non-binary, or gender nonconforming. Our group believes in creating an empowering and supportive community that helps individuals on their gender journey. Find out more on our page
At The London Transgender Clinic, Their goal is to provide transgender and non-binary individuals with guidance and support for safe and effective care, maximising their health, psycho-social well-being, and self-fulfilment, achieving lasting personal contentment with their gendered selves. This support may include primary care, reproductive options, voice and communication therapy, mental health services (assessment, counselling, psychotherapy), and hormonal and surgical treatments.
0207 487 0910
Mermaids supports transgender, nonbinary and gender-diverse children and young people until their 20th birthday, as well as their families and professionals involved in their care. We also currently offer web chat support to students up to the age of 25. Transgender, nonbinary and gender-diverse children and teens need support and understanding, as well as the freedom to explore their gender identity. Whatever the outcome, Mermaids is committed to helping families navigate the challenges they may face.
Phone lines, webchat and email are covered by volunteers and staff between 9am and 9pm, Monday to Friday.
If no one is available and your situation is urgent, you can use the text chat service below 24/7 for crisis support 0808 801 0400 or email firstname.lastname@example.org.
CliniQ is a Community Interest Company. We offer a holistic sexual health, mental health and wellbeing service for all trans people, partners and friends. We are a trans-led team, who offer a safe, confidential space for those who may not feel comfortable accessing mainstream services.
020 3315 5656
Black Trans Alliance C.I.C founded in 2020 is a black queer and trans led non-profit organization that supports black trans and non-binary people in London and the wider community. BTA’s mission is to support, protect and amplify the voice of black transgender persons in London and the wider community; through advocacy, education, visibility and empowerment. In addition to providing support, we also offer information and campaign for the rights of transgender people. email@example.com
Mindline Trans+ is an emotional and mental health support helpline for anyone identifying as transgender, non-binary, genderfluid… They also are here to support family members, friends, colleagues and carers.
0300 330 5468
Those seeking Asylum and of refugee status might need extra support and help as they settle into Luton, Below is some further opportunities for help:
Luton Borough Council:
Vera McNamara, Asylum seeker and refugee project support 07917095885 // firstname.lastname@example.org
Vera can offer support with accessing information, essentials, advice and guidance and linking you with other groups who can support you.
Luton City of Sanctuary is part of a national movement building a culture of support for refugees and asylum-seekers.We want those fleeing violence and persecution in their own countries to feel safe and secure here. We are committed to taking practical steps to support people to rebuild their lives, integrate into our communities, and promote their wellbeing and safety whilst living in Luton.Luton is a caring and compassionate town which will do whatever it can to support people in need. Through developing strong working partnerships, we are proud to be be able to amplify the voices of people seeking sanctuary in Luton.
Micro Rainbow’s vision is to create a world where lesbian, gay, bisexual, trans, queer and intersex (LGBTQI) people are free from discrimination, persecution and have equal opportunities in life, including in accessing employment, training, education, financial services, healthcare, housing, places of faith, and public services. We do this by:
Rainbow Migration provide practical and emotional support for LGBTQI+ people seeking asylum to help improve their confidence and self-esteem and reduce isolation. We provide specialist legal information and advice, and campaign to improve the treatment of people seeking asylum.
We also provide legal advice and information to LGBTQI+ people who want to live in the UK with their partners.
House Of Rainbow provides a safe place for LGBTIQ asylum seekers. We provide free consultation and a chargeable service for the preparation of “witness statement” to support claims. Where we can, we visit asylum seekers in detention centres and work effectively to understand their stories and document their journeys. (+44) 020 8555 9222 | email@example.com | Mobile/WhatsApp/FaceTime/IMO: +447521130179